Portland, Maine: 207-504-2496
Boston, Massachusetts: 781-383-8400
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© SBK Mediation, Inc. 2013.
Mailing Address:
66 Foreside Road, Falmouth, Maine 04105
Portland, Maine: 207-504-2496
Boston, Massachusetts: 781-383-8400

90 Minute Workshops:
Conflict Resolution and Communication Skills
1/2 Day expanded training available for organizations offsite or in-house.
Listening Skills: Power, Influence, Confidence, Knowledge

When: November 19, 2013 
            12:00 Noon - 1:30 
Where: SBK Mediation, 265 Franklin Street, Suite 1702, Boston, MA 02110  
For:  Professionals and Individuals looking to improve results at home, work, or play. 
Summary: 
75% of an executive's day involves listening; 25% is retained.
Effective listening is the key to success in just about every aspect of your life,  
yet less than 2% of the population has any formal education on how to listen effectively.  
Join us for a fun, interactive, informative Lunch 'n Learn that will help you improve your listening skills immediately.    
Enjoy a light lunch of finger foods (included), or bring your own lunch.  Learn, practice, share, laugh and take away  
 tools you can use immediately in any setting.
Cost:  $35.00 plus vendor processing fees  
Includes:  Light lunch
Register at EventBrite:  

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4 Decision Making Skills that Add Value for Your Clients

When: November 19, 2013 
            3:00 pm - 4:30 pm 
Where: SBK Mediation, 265 Franklin Street, Suite 1702, Boston, MA 02110  
For:  Consultant's, Coaches, Mediators, Therapists, Financial and Legal Professionals looking  
         to add value to their client's experiences while enhancing your unique professional brand. 
- HR professionals looking to enhance their hiring brand, internal coaching and training skills.  
- Individuals considering mediation, working through divorce, separation, co-parenting or 
  elder care decisions, small or family business decision making including succession planning.

Summary: 
Divorce, co-parenting, bankruptcy, job transitions, partnership roles, business dissolution or succession….
When decisions are deeply personal how you and your clients think, respond, self-manage, matters.  

These decisions reach the very core of your client's being.  The impact, emotion, and process of making these 
decisions is not the same as negotiating a contract for the boss/employer. 

Skilled professionals may direct, coach, advise, or support clients on tactics, strategy, legal details of maneuvering 
a process, manipulating numbers…but rarely do they get to assisting clients on successfully negotiating self determined 
outcomes through self-management skills.

Enhance your professional brand by honing your ability to assist your clients with focused Decision Making Skills. 
Help your clients:

​- Be more confident         - Avoid costly legal battles
- Stay focused                  - Make better decisions

Cost:  $35.00 plus vendor processing fees  


Register at EventBrite:

Note: Topic and materials are based upon, adapted from, Pre-Mediation Coaching materials  produced 
           by Bill Eddy, LCSW, Esq., President of the High Conflict Institute.
           It is suggested, though not required, that you purchase the workbook in advance of the session.  
           While the workbook focuses on divorcing parents, this workshop takes the fundamental Decision Making Skills
           to another level: workplace and business relationships thus specific workbook examples may not directly apply to 
           your unique situation.
           To purchase the workbook go to: 
           http://www.unhookedbooks.com/New-Ways-for-Families-Pre-Mediation-Coaching-Worki-p/nwff110.htm

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BIFF Responses to High Conflict People and Hostile Communications

When: December 3, 2013 
            12:00 Noon - 1:30 
Where: SBK Mediation, 265 Franklin Street, Suite 1702, Boston, MA 02110    
For:  Individuals who want to preserve their reputation, gain respect, improve results, 
         and move on to focus on what matters most to them.
Summary:   
BIFF! 
Quick Responses to High Conflict People Their Personal Attacks,  
Malicious Email, Social Media Meltdowns.  

A powerful model for responses that are Brief, Informative, Friendly and Firm. 
In a climate of blame and disrespect, skillfully managing responses to high-conflict people and  
their communications is critical to your success.
Bring a sample of a successful BIFF, a failed BIFF, or one you are working on to share with and learn from the group.  

​   AT HOME                                                                                                 AT WORK 
   - Get Along with Difficult Family, Friends, Neighbors                       - Earn Respect
   - Get Better Results with Contractors and Service Providers          - Protect Your Reputation

Cost:  $35.00 plus vendor processing fees  
Includes:  Light lunch  
Register at EventBrite:    


NOTE:  Workshop is based on the book by Bill Eddy. Beth Myers trained with Bill Eddy to bring you this workshop.  
Copies of the book will be available for sale, $12.95 cash only, all sales final.  
To reserve a copy, please send an email to Beth@SBKMediation.com, or buy in advance online at:
http://www.amazon.com/BIFF-Responses-Conflict-Personal-Meltdowns/dp/1936268353

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Making Deeply Personal Proposals: Divorce, Co-Parenting, Workplace

When: December 3, 2013 
            3:00 pm - 4:30 pm 
Where: SBK Mediation, 265 Franklin Street, Suite 1702, Boston, MA 02110  
For:  Individuals, or professionals advising clients on, making proposals involving  
         deeply personal life events such as divorce, co-parenting or elder care decisions, 
         job transitioning, business partnership formation/dissolution or succession planning.
Summary:
"Any problem in the past can be turned into a proposal about the future."
                                                                                                            Bill Eddy

Most problems have many solutions. Too often proposals are made in the heat of 
emotion and lack clarity, or are clouded by the energy in the room. Take away information, tips and
skills that will help you or your clients:

- Use the 4 W's for clarity               - Respond with confidence
- Keep it simple and effective        - Stay focused

Cost:  $35.00 plus vendor processing fees


Register at EventBrite:        


Recommended Prerequisite:
4 Decision Making Skills that Add Value for Your Clients (November 19th)
Workshop topic and materials are based upon, adapted from, Coaching materials  
produced by Bill Eddy, LCSW, Esq., President of the High Conflict Institute.

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Eventbrite - Listening Skills: Power, Influence, Confidence, Knowledge
Eventbrite - 4 Decision Making Skills that Add Value for Your Clients
Eventbrite - BIFF  Responses to High Conflict People and Hostile Communications
Eventbrite - Making Deeply Personal Proposals: Divorce, Co-Parenting, Workplace.